Terms of Service

1. Acceptance of Terms

By accessing or using MatchPool ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

These terms constitute a legally binding agreement between you and JKO Holdings Pty Ltd (ACN 695 524 157), trading as MatchPool, a company incorporated in Victoria, Australia.

2. Eligibility

You must be at least 18 years of age to use MatchPool.

By creating an account, you represent and warrant that:

  • You are at least 18 years old
  • You have the legal capacity to enter into this agreement
  • You are not prohibited by applicable law from participating in prediction competitions
  • You will provide accurate and truthful information during registration

We verify age during registration and reserve the right to request additional proof of age at any time.

3. Account Responsibilities

When you create an account, you agree to:

  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activity that occurs under your account
  • Maintain only one account per person
  • Keep your account information accurate and up to date

Your username is publicly visible on leaderboards and in group competitions. All other personal information (email, name, date of birth) is kept private.

4. Free Competition (Main Leaderboard)

MatchPool offers a free-to-play main competition where users predict the outcomes of FIFA World Cup matches. The free competition:

  • Costs nothing to join or participate in
  • Requires account activation through a $0.00 checkout (no charge)
  • Provides access to the global leaderboard, statistics, and all tipping features
  • Does not involve real money prizes (bragging rights only)
5. Paid Group Competitions

In addition to the free competition, MatchPool offers paid group competitions with real money prize pools.

Entry Fees
  • Group leaders set the entry fee (minimum $10 USD)
  • Entry fees are collected through Stripe at the time of joining
  • Fees are held in the group's prize pool until competition completion
Platform Fees

A platform fee is deducted from the total prize pool before distribution. The fee is tiered based on the total prize pool size:

  • 8% on prize pools up to $500
  • 6% on prize pools $500 - $2,000
  • 5% on prize pools $2,000 - $10,000
  • 4% on prize pools over $10,000
Prize Distribution

After deducting the platform fee, the remaining prize pool (net pool) is distributed as follows:

  • 1st Place: 71.6% of net prize pool
  • 2nd Place: 18.9% of net prize pool
  • 3rd Place: 9.5% of net prize pool

Any rounding remainder is added to the first place prize. Alternative distribution modes (winner-take-all, top 5, top 10) may be available depending on group settings.

Prize Payouts

Winners receive their prizes via Stripe Connect. To receive a payout, winners must set up a Stripe Connected Account and agree to the Stripe Connected Account Agreement. Payouts are processed within 14 business days of competition finalisation and results being confirmed. Prizes are paid in USD.

Stripe may decline or delay payouts for compliance reasons. MatchPool is not liable for any delays or declines resulting from Stripe's compliance processes.

Tax Obligations

Winners are solely responsible for any tax obligations arising from prizes received. MatchPool does not withhold taxes and does not provide tax advice. We recommend consulting a qualified tax professional regarding your prize winnings.

6. Payment Processing

All payments are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor. MatchPool does not store, process, or have access to your full credit card details.

By making a payment, you agree to Stripe's Terms of Service and Privacy Policy.

7. Refunds

Refund eligibility depends on the competition status:

  • Before competition starts: Full refund available upon request
  • After competition starts: Refunds are generally not available, as entry fees have been committed to the prize pool
  • Competition cancelled: Full refund issued automatically to all participants

To request a refund, use the refund request form in your payment history or contact us at [email protected].

Nothing in this refund policy excludes, restricts, or modifies any rights you may have under the Australian Consumer Law or other applicable consumer protection legislation.

8. Responsible Gaming

MatchPool is committed to responsible gaming. We provide the following tools to help you stay in control:

  • Spending History: Review your complete payment and spending history at any time in your account
  • Account Closure: Close your account at any time by contacting [email protected]

If you or someone you know may have a problem with gambling, free confidential help is available:

Visit our Responsible Gaming Resources page for more information and support.

9. Prohibited Conduct

You agree not to:

  • Create multiple accounts or share accounts with others
  • Use automated tools, bots, or scripts to interact with the Service
  • Attempt to manipulate competition results or leaderboards
  • Collude with other users to gain an unfair advantage
  • Use the Service for money laundering or other illegal purposes
  • Interfere with or disrupt the Service or its infrastructure
  • Misrepresent your identity, age, or location
10. Intellectual Property

The MatchPool name, logo, and all related content, features, and functionality are owned by MatchPool and are protected by copyright, trademark, and other intellectual property laws.

Match data, team information, and tournament schedules are sourced from third-party providers and remain the property of their respective owners.

11. Limitation of Liability

To the fullest extent permitted by law:

  • MatchPool is provided on an "as is" and "as available" basis without warranties of any kind
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount you have paid to us in the preceding 12 months
  • We are not responsible for losses arising from service interruptions, technical failures, or data loss

We make reasonable efforts to ensure the accuracy of match results and scoring, but we do not guarantee the absence of errors. In the event of a scoring error, we will make corrections as soon as practicable.

12. Termination

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in prohibited conduct
  • Are found to be underage
  • Have not used your account for an extended period

You may delete your account at any time by contacting [email protected]. If you have paid entry fees in active prize pools at the time of termination, those entry fees will be refunded to your original payment method within 14 business days, except where the termination is due to conduct that directly manipulated those competitions.

13. Governing Law

These Terms of Service are governed by the laws of Victoria, Australia, and the laws of the Commonwealth of Australia applicable therein.

Any dispute arising from these Terms or your use of the Service will first be subject to good-faith negotiation between the parties for a period of 30 days. If the dispute is not resolved within that period, either party may refer the matter to the Victorian Civil and Administrative Tribunal (VCAT) or another appropriate court or tribunal with jurisdiction.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

14. Changes to Terms

We may update these Terms of Service from time to time. When we do, we will:

  • Update the version number and effective date at the top of this page
  • Notify registered users by email of material changes
  • Require re-acceptance of updated terms for continued use

Continued use of the Service after changes are posted constitutes acceptance of the revised terms.

15. Contact

If you have questions about these Terms of Service, please contact us: